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Thank you for visiting Magnus

Customer Service Inquiries:

Send a Message to Contact Us

​Why Magnus?


Frequently Asked Questions

Ordering, Shipping & Delivery Information

Warranty & Returns

  • What do I do if part of my order is missing or was damaged during transit?

    • Since​ we handle everything from order placement to deployment at your site, your Care Rep will assist in getting any issues sorted out properly.

  • Do your products carry a warranty?

  • What is your return policy for business orders?
    • We offer everyone a free, no hassle test drive.  We want you to love your Magnus experience.​  If there is a problem with an order, we will make it right.  True product "Returns", like I changed my mind and don't want what I ordered any more, are typically not accepted, but we evaluate every instance based on the situation.

Privacy & Other Website Policies

  • How do you protect my privacy?

  • What else should I know about doing business with you?

    • We ask that you read out Terms to understand our agreement with you​.

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